Care Tips
Choosing Home Care: Why Staying Home Can Be the Best Option
Discover why home care is often the preferred choice for seniors in Alberta.
Locally owned · Alberta-based since day one
Care that feels like family. Right where it belongs — home.
#1 Right Care helps Albertans stay safely at home — through aging, recovery, and everything in between. Consistent, reliable caregivers matched by language, personality and schedule, who care for the whole person while following your care plan and your preferences.
4
Alberta cities
24/7
Care availability
1h
Callback, day or night
12+
Years in home care
CDHCI direct billing
Client Directed Home Care Invoicing — we bill Alberta Blue Cross for approved hours
Experienced team
Trained & supported
Carefully vetted
Background-checked caregivers
Peace of mind, built in
Your family and your home are protected at every visit
Many languages spoken
Tagalog, Punjabi, Hindi, Spanish, Arabic, French and more
Who we help
Wherever you are in the journey
We work with families across very different situations — here are the three most common.
Adult children of aging parents
You've started to notice mom or dad needs a little more help. We'll listen, ask the right questions, and help you put a plan together — without the pressure.
- In-home planning visit
- Help understanding funding
- Flexible, scalable visits
Recovering at home after hospital
Discharge is overwhelming. Call any time — a coordinator calls back within the hour, day or night — and we'll help you plan the first days at home, so your loved one heals safely, with the right support at every shift.
- On CDHCI, care once your case manager confirms your hours
- Help knowing what to ask before discharge
- Personal care & medication reminders
Seniors who want to stay home
Most Albertans would rather age at home than move to a facility. We help make that possible — with companion care, dementia support, and overnight presence as needs evolve.
- Companion & personal care
- Dementia & memory care
- Overnight & respite
Our services
Right care, right at home
From companion visits to personal care, dementia care and 24/7 care at home — every visit handled by an experienced #1 Right Care team that knows your family.
Personal care
Bathing, dressing, grooming, toileting, mobility — with patience and dignity.
Medication reminders
Prompt, reliable reminders so daily routines stay on track.
Dementia & memory care
Trained in redirection, validation, and creating calm familiar routines.
Companion care
Friendly visits, light housekeeping, meal prep, errands, and outings.
Respite & overnight
A few hours, a weekend, or overnight — so family caregivers can rest.
Long-term care
Ongoing care planning for chronic conditions and extended needs.
Care in action
What a visit really looks like
Real moments from #1 Right Care visits — practical help delivered with patience and warmth.
Meal prep & nutritionNourishing meals, made together
Mobility & companionshipFresh air and a steady arm
Medication remindersReminders that fit the daily routine
How it works
Starting care is simple
Call any time — a coordinator calls back within the hour, day or night. On CDHCI, visits start once your case manager has approved your hours and you have chosen us.
1
Free consultation
A friendly call to understand your situation — no commitment.
2
In-home planning visit
Our care coordinator meets you at home to plan the schedule, preferences and details — on CDHCI, around the care plan your case manager approved.
3
Caregiver matching
We hand-match by personality, language, schedule, and need.
4
Care begins
Visits start with regular check-ins so everything stays right.
Approved hours, billed for you — through Alberta CDHCI
#1 Right Care is a registered CDHCI provider (Client Directed Home Care Invoicing). If your home care case manager approves you for CDHCI, you can choose us, and we bill Alberta Blue Cross directly for your approved hours. Not on CDHCI, or need more hours than were approved? We also offer private pay, with a written quote before any care starts.
Your care, your way.
Every #1 Right Care plan is custom-built around your family's needs — from a few hours per week to 24/7 support. No one-size-fits-all packages.
Three steps to care on your approved CDHCI hours
1
Call us, then call your home care intake line
Call 587.443.1888, any time, and we'll explain what to ask. Then you call your area's home care intake line to request an assessment — no doctor's referral needed: Edmonton 780-496-1300 · Calgary 403-943-1920 · Red Deer and central Alberta 1-855-371-4122 · Lethbridge 403-388-6380. A home care case manager assesses needs and approves the hours.
2
Choose #1 Right Care as your provider
We're listed on the Alberta Blue Cross provider map.
3
We handle billing directly
You direct the care; we handle the billing.
Free family worksheet
The Alberta CDHCI funding worksheet
A no-jargon 3-page guide for Alberta families navigating home care funding. Built from the questions we hear most often.
- A quick check of who client-directed care is for (your case manager makes the decision)
- Step-by-step path from "first call" to "care begins"
- Questions to bring to your home care case manager and to potential providers
- Notes pages for your assessment call
Your Care. Your Home. Our Promise.
Care plans built around real lives. Caregivers chosen by hand. A team that answers the phone themselves.
Why families choose us
The difference is who picks up the phone
Big national franchises run call centres and rotating rosters. We're locally owned and run — the person who plans your care is the person you'll actually reach.
Locally owned
Alberta-based since day one. Decisions are made here by people who live in your community — not at a head office in another province.
Hand-matched caregivers
We match by personality, language, and need — often a caregiver who speaks your language — and re-match at no cost if it isn't right. No anonymous rotating roster.
A real person answers
Call and you reach our team, not a phone tree or an overseas call centre. We answer live, day or night.
A callback within the hour
Call any time, day or night. Tell us your timeline and we'll move as fast as we safely can. On CDHCI, visits start once your hours are approved and you have chosen us.
Not sure if a franchise or a local team is right for your family?
The honest answer: for personalized, relationship-based home care, local almost always wins on responsiveness and continuity. We'll tell you plainly if we're not the right fit — and point you somewhere that is.
From the families we serve
Real stories from Alberta homes
When mom came home from the hospital, we were terrified. #1 Right Care met us that same afternoon, made a plan, and within two days had paired her with a caregiver who genuinely connects with her. We finally exhale at night.
Dad has dementia and we'd tried two other agencies. The difference here is the matching — they sent someone he actually likes. He looks forward to her visits now.
My husband qualified for CDHCI funding but I was lost in the AHS paperwork. They walked us through every step and started care the next week. Honestly a lifeline.
Inside the team
People who'd do this for their own family
Our caregivers are hired for their warmth first, their experience second. Here's a glimpse of the kind of care we bring into homes every day.
The people we serveTrusted with a parent's everyday life
Our teamHired for warmth first, experience second
Behind the scenesA coordinator who knows your family
Join the #1 Right Care team
Competitive wages. Flexible schedules. Real mentorship. And a leadership team that listens — because we used to be in your shoes.
- Paid orientation & training
- Mileage & cell phone allowance
- Career path & ongoing development
- Referral bonuses & recognition
Current openings
Service area
Care across four Alberta cities
Local teams, local coordinators, and caregivers who live in your community. Outside these cities? Call us — we may still be able to help.
Common questions
Things families ask us most
How quickly can care start?
As quickly as your situation needs. Private care can often start within 48 hours of your first call. Tell us your timeline when you call — we'll move as fast as we safely can. On CDHCI, visits start once your case manager has approved your hours and you have chosen #1 Right Care as your provider. For private care, we give you a written quote before any care starts.
Is home care covered? (Assisted Living Alberta, formerly AHS)
If your home care case manager approves you for CDHCI (Client Directed Home Care Invoicing), you can choose #1 Right Care as your provider, and we bill Alberta Blue Cross directly for your approved hours. Alberta Blue Cross pays for those approved hours — AHS does not pay providers. Home care has moved from AHS to Assisted Living Alberta — same case manager, same program. Not assessed yet? Call us first at 587.443.1888 and we'll explain what to ask, or call your area's home care intake line: Edmonton 780-496-1300, Calgary 403-943-1920, Red Deer and central Alberta 1-855-371-4122, Lethbridge 403-388-6380.
What if my loved one isn't approved for CDHCI?
Only a home care case manager can decide whether client-directed home care suits someone and how many hours are approved — call us any time and we'll explain the steps and what to ask. If you aren't approved, or you need more help than was approved, we offer private pay, on its own or on top of approved CDHCI hours, with a written quote before any care starts and no extra charge for evenings, weekends or holidays.
How are caregivers chosen and matched?
Every caregiver is interviewed in person, reference-checked, criminal-record-checked, and trained before joining the team. Matching considers personality, language, schedule, and the specific care needs.
What happens if it's not a good fit?
Tell us. We'll talk it through and re-match — at no extra cost. A good match is the difference between getting through the day and feeling supported.
Do you offer overnight or 24/7 care?
Yes. We provide overnight presence, awake-overnight care, and full 24/7 care across all four service areas. Coverage is built into the schedule, and the office checks it every morning so problems are fixed before a visit, not after.
Resources
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Helping Alberta families navigate care
Not sure where to start?
Call #1 Right Care today. We'll listen, ask the right questions, and help you understand your options — including whether client-directed home care (CDHCI) may fit, and private pay with a written quote.